Privacy Policy

Last updated: 9/4/2025

This Privacy Policy describes how NetGains (“we,” “us,” or “our”) collects, uses, and shares your personal information when you use our mobile application and related services (collectively, the “Service”).

1. Information We Collect

1.1 Personal Information

We may collect the following personal information:

  • Name and contact information (email address, phone number)
  • Account credentials and profile information
  • Device information and identifiers
  • Usage data and analytics
  • Communication preferences

1.2 Automatically Collected Information

When you use our Service, we automatically collect:

  • Device information (device type, operating system, browser type)
  • IP address and location data
  • Usage patterns and app interactions
  • Crash reports and performance data
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use the collected information for the following purposes:

  • Providing and maintaining our Service
  • Processing transactions and managing your account
  • Communicating with you about updates and features
  • Improving our Service and user experience
  • Ensuring security and preventing fraud
  • Complying with legal obligations

3. Information Sharing and Disclosure

We may share your information in the following circumstances:

  • Service Providers: With trusted third-party vendors who assist in operating our Service
  • Legal Requirements: When required by law or to protect our rights and safety
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • Consent: With your explicit consent for specific purposes

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

5. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request a copy of your data in a portable format
  • Opt-out: Unsubscribe from marketing communications
  • Restriction: Request restriction of processing

6. Data Retention

We retain your personal information for as long as necessary to provide our Service and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

8. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

9. Third-Party Services

Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date. Your continued use of the Service after such changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@netgains.com

Address: [Your Company Address]

Phone: [Your Contact Number]

Note: This privacy policy template should be customized to reflect your specific data collection practices, legal requirements, and business operations. Consider consulting with legal counsel to ensure compliance with applicable laws and regulations.